After-hours call answering for trades

Never lose an emergency job to voicemail.

Voismatic answers the calls your team can't — after hours, mid-job, on the other line. It asks what's wrong, how urgent it is, and where, then leaves the job written up and flagged in your dashboard before anyone calls back.

Keep the number on your van. Forward the calls you miss — Rogers, Bell, TELUS, Fido, Koodo, Virgin Plus and Freedom.

24/7
Nights, weekends, statutory holidays
Every call
Name, callback, address, and the problem
Same day
From signup to answering
100%
Calls logged and summarized
Live callOn air
Call comes in
New customer inquiry
Voismatic answers
Natural AI conversation
Caller qualified
Name, need, and urgency captured
Appointment booked
Confirmed or routed to your team
Listening00:01
Answers after hoursTriages emergenciesCaptures the addressFlags the emergenciesConfirms with the callerBooks routine jobsLogs every callAnswers after hoursTriages emergenciesCaptures the addressFlags the emergenciesConfirms with the callerBooks routine jobsLogs every call

Every missed call is revenue walking out the door.

0
emergency callers sent to voicemail
Every
call gets name, address, issue, and urgency
24/7
nights, weekends, statutory holidays
0%
calls transcribed, summarized, and logged

Use cases

Built for the trades that run on the phone.

Home services

Capture urgent jobs before callers move on.

Qualify service requests, collect job details, and route high-value calls to the right person.

  • Capture issue, location, and urgency
  • Route emergency calls
  • Send job summaries to your team
Learn more
Plumbing and drains

Answer the burst pipe at 2 a.m.

Captures the address, the shutoff situation, and how fast someone has to be there.

  • Capture the address and the water source
  • Ask whether the shutoff is found and closed
  • Text the on-call plumber before anyone calls back
Learn more
HVAC and furnace

Catch the no-heat call before the next company does.

Sorts a no-heat emergency from a spring maintenance booking, and takes the make and model.

  • Separate no-heat emergencies from routine service
  • Capture the make, model, and symptom
  • Book the maintenance calls straight into your calendar
Learn more
Electrical

Take the power-out call while you're on a panel.

Captures the panel, the symptom, and whether anything is smoking or sparking.

  • Ask the safety questions first, every time
  • Capture the panel type and what stopped working
  • Flag anything smoking or sparking as top priority
Learn more
Restoration and water damage

Be the first call answered after a flood.

Captures the water source, the affected rooms, and whether the insurer is already involved.

  • Capture the water source and the affected rooms
  • Ask whether a claim has been opened
  • Get your crew the address while the caller is still on the line
Learn more
Locksmiths

Answer the lockout instead of the voicemail.

Captures the location, the lock type, and whether anyone is locked out in the cold.

  • Capture the exact location and the lock type
  • Flag anyone stranded outside or with a child or pet inside
  • Capture the lock type and exact location
Learn more

Also used by clinics, med spas, and law firms — any business where a missed call is a lost customer.

How it works

From ring to dispatch.

01

Answer

Picks up the calls your team can't — after hours, on a job, on another line.

02

Triage

Emergency or routine? It asks what you would ask.

03

Capture

Name, callback number, service address, and the problem.

04

Book

Routine work goes into your Google Calendar, on your rules.

05

Log

Transcript, summary, urgency, and outcome waiting in your dashboard.

Features

Built for the call you can't take.

Answers on the first ring

2 a.m., mid-job, or on the other line — someone picks up.

Triages urgency

Separates a burst pipe from a Tuesday quote request.

Captures the job

Name, callback number, address, and what's actually wrong.

Flags the emergencies

Every call gets an urgency label, so the 2 a.m. one stands out.

Never claims what it didn't do

If it says it booked you, a tool actually booked you. We redact the rest.

Books the routine work

Into your Google Calendar, with your hours and your rules.

Knows your service area

Answers from your own coverage map, rates, and FAQs.

Leaves a paper trail

Transcript, summary, urgency, and outcome for every call.

See it happen

Voicemail vs. booked.

Before Voismatic
  • Missed calls and voicemails
  • No structured caller details
  • Slow follow-up
  • No clear owner
  • Lost booking intent
With Voismatic
  • Every caller answered live
  • Lead details captured
  • Appointment booked or routed
  • SMS follow-up sent
  • Transcript and summary saved

Pricing

Simple pricing that scales.

Starter

$9/mo
80 voice minutes

2 team members, unlimited knowledge sources

For solo operators testing AI call capture and follow-up.

Get started
  • 80 voice minutes
  • Lead qualification
  • Call transcripts
  • Email notifications
  • $0.13/min after that — no hard cutoff
Most popular

Pro

$39/mo
430 voice minutes

10 team members, unlimited knowledge sources

For teams that want call handling, booking, and shared workflows.

Get started
  • 430 voice minutes
  • Shared knowledge base
  • Appointment booking
  • Call summaries
  • Team management
  • Priority support
  • $0.09/min after that — no hard cutoff

Custom

Let's talk

Tailored pricing for your needs

For high-volume teams with custom call flows, integrations, or API needs.

Contact us
  • Custom call flows
  • Full API access
  • Usage analytics
  • Dedicated onboarding
  • SLA options
  • Custom integrations

FAQ

Questions, answered.

Can't find an answer? Contact us.

Voismatic answers on the first ring, asks what the problem is, where it is, and how urgent it is, then texts or emails your on-call person the job. The caller gets a message confirming someone has it.

No. You keep the number on your van, your website, and your Google listing. You forward the calls you can't take to Voismatic — we publish the exact code to dial for every major Canadian carrier.

Yes. Canadian carriers support forwarding when you don't answer, when the line is busy, and when the phone is off, and each has its own code. Your team keeps answering the calls it can.

It answers naturally, and it says it's an assistant if the caller asks. It never claims to be a technician, and it never quotes a price you haven't given it.

The caller's name and callback number, the service address, what's wrong, how urgent it is, a full transcript, and a short summary.

You define what counts as one. Voismatic does not transfer calls — and it will never tell a caller it is transferring them. What it does is label the call an emergency and capture everything you need, so your callback is one dial with the full picture already in front of you.

You can be answering calls the same day. Setting up your services, hours, service area, and emergency rules is the part that takes thought, not time.

Yes. It books into your Google Calendar using your real availability and your own rules about job length, travel time, and which work you take.

Yes. Greetings, qualifying questions, what counts as an emergency, and booking behaviour are all yours to set. You can also upload your own service pages and FAQs so it answers from your business, not a generic script.

Give every call a next step.

Live in minutes. Test it before routing real calls.

Existing phone number supported · Call summaries included · API-ready when you need it