Answer the lockout instead of the voicemail.
Someone locked out in February is calling every locksmith in the city until one picks up. Voismatic answers first, gets the exact location and lock type, flags anyone stranded, and writes the job up for you.
Lockout call
Friday, 1:14 AM
Caller
“I'm locked out of my car in a parkade and it's freezing.”
Voismatic
“Let's get you sorted. Which parkade and level, and is anyone or any pet still in the car?”
Urgency
Emergency
Location
Confirmed
Next step
Dispatch
Illustrative example, not a recording of a real call.
What it asks
The questions you would ask, in the order you would ask them.
Exactly where
Street address or parkade and level — vague locations are the main cause of a wasted trip.
What's locked
Car, house, or commercial, and the lock or vehicle make where they know it.
Is anyone at risk
A child or pet inside, or someone stranded outside in the cold.
Questions locksmiths shops ask
Can it confirm the caller owns the property?
It records what the caller says and can tell them what identification to have ready. Verification stays with your locksmith on arrival, where it has to be.
Will it quote a callout fee?
Only the figures you give it. Left alone it says the locksmith will confirm on arrival.
What about a child or pet locked in a car?
You write that rule. Most shops have it flag the call as top priority and tell the caller to call emergency services first if anyone is in distress.
Can it handle commercial lockouts differently?
Yes. Separate questions and separate routing, so a business locked out at opening time doesn't sit behind a residential queue.
Keep your existing number — you forward the calls you can't take. Get the forwarding code for your Canadian carrier.
Stop losing the calls you were never going to answer.
Put Voismatic on your after-hours line and get job details instead of voicemails.